Recall - three baby products by VTech and Discoveroo

Three baby products have been recalled by the ACCC. Check your toy boxes for these items if they look familiar and follow the instructions for return. Two products are from VTech and one from Discoveroo.

1. VTech Baby Pack & Go Travel Mobile

Where the product was sold:

Nationally, Internationally, Online

Dates available for sale:

29 May 2017 - 28 November 2017

Defect:

The white part of the clamp (which attaches the mobile to a cot or play pen) may crack and weaken the clamp.

Hazard:

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If the clamp fails the mobile could fall into the cot. This may pose an injury risk to the cot occupant.

What to do:

Consumers should go to https://support.vtech.com.au/ and raise a ticket on their support portal. Consumers will be given instructions as to how to return the product. Consumers will be offered a full refund (including postage). 

2. VTech Baby Shake and Sing Elephant Rattle

Where the product was sold:

Nationally, Online

Dates available for sale:

Sold from 4 November 2017 to 27 November 2017 

Defect:

In certain extreme cases (strong torsion of the ear or violent shock against a hard surface), one of the elephant's rotating ears may detach. This exposes a small, blunt, metal rod, partially covered in white plastic, which remains attached to the toy. 

Hazard:

If the ear comes off the toy, the small, plastic coated, blunt metal protrusion may cause pain if pressed against the skin. 

What to do:

Consumers should go to https://support.vtech.com.au/ and raise a ticket on their support portal. Consumers will be given instructions as to how to return the product. Consumers will be offered a full refund (including postage). 

3. Discoveroo Magnetic Stacking Owl

Where the product was sold:

Nationally, Online

Dates available for sale:

Sold between 1 September 2011 – 31 December 2014 

Defect:

The owl's beak may become detached from the product.

Hazard:

Small parts can present a choking hazard for children under 36 months.

What to do:

Consumers who have the Magnetic Stacking Owl should contact Baby Brands – a division of Gapfiller Pty Ltd by phone on 02 8911 0642 or by email enquiries@babybrands.com.au

Consumers will be offered an alternative product of equal value as a replacement and will be sent an Australia Post satchel to return the owl.